Last updated: August 7, 2026

Return Window & Condition

You have 30 days from delivery to initiate a return. Items must be unworn, unwashed, and with tags attached. All returns are inspected before refunds are issued.

Non-Returnable Items

Final sale items, digital downloads, and gift cards are not eligible for return.

Return Process (US)

1. Email info@menesmerch.com with your order number and reason for return.

2. We will provide a prepaid return shipping label (US addresses only).

3. Drop the package at the carrier location.

4. Once received and inspected, we process your refund within 5–10 business days to the original payment method.

International Returns

International customers are responsible for return shipping costs. Ship to the address provided in our return instructions. We recommend a trackable service; we are not liable for lost return shipments.

Exchanges

We only offer exchanges for a different size of the same item. Request within the 30-day window. We’ll ship the replacement once the original is scanned by the carrier (US) or received (international).

Damaged/Defective Items

If you receive a damaged or defective item, send photos within 14 days to info@menesmerch.com. We’ll replace it at no cost or issue a full refund, your choice.

Wrong Item Received

If we sent the wrong product, contact us immediately. We’ll provide a prepaid return label and ship the correct item, or refund in full.